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Terms & Conditions

Welcome to The Padel Getaway LLC . These Terms & Conditions govern your use of our website, thepadelgetaway.com and our services, including but not limited to padel retreats and travel packages . By using our Website and booking our Services, you agree to be bound by these Terms. If you do not agree, please refrain from using our Website and Services.

1. Eligibility

  • You must be at least 18 years old to book a package

  • By using our Services, you confirm that all information provided is accurate and complete.

2. Booking & Payment

  • A deposit is required to confirm a booking. The remaining balance must be paid by the specified deadline.

  • Payment can be made via credit card, bank transfer, or other methods specified on our Website.

  • Failure to complete payment may result in cancellation of your booking without a refund.

3. Cancellation & Refund Policy

  • Customer Cancellations:

    • Cancellations made 60+ days before departure: Full refund minus an administrative fee.

    • Cancellations made 30-59 days before departure: 50% refund.

    • Cancellations made less than 30 days before departure: No refund

  • Company Cancellations:

    • We reserve the right to cancel a retreat due to unforeseen circumstances (e.g., natural disasters, insufficient bookings). In such cases, customers will receive a full refund or the option to transfer their booking to a future retreat.

4. Travel & Insurance

  • Customers are responsible for their own travel arrangements, including flights and visas.

  • We strongly recommend purchasing travel insurance to cover cancellations, injuries, or other unforeseen events.

5. Liability & Assumption of Risk

  • Participation in our retreats involves physical activity, and customers accept all associated risks.

  • The Company is not liable for injuries, accidents, or losses incurred during the retreat.

  • Customers must disclose any medical conditions that may affect their participation.

6. Code of Conduct

  • Participants are expected to behave respectfully towards staff and fellow attendees.

  • The Company reserves the right to remove any participant who engages in disruptive, illegal, or unsafe behavior without a refund.

7. Intellectual Property

  • All content on the Website, including text, images, logos, and trademarks, is owned by The Padel Getaway LLC and may not be used without permission.

8. Privacy Policy

  • Your personal data is collected, stored, and used in accordance with our Privacy Policy available on our Website.

9. Force Majeure

  • We are not responsible for delays or cancellations due to events beyond our control (e.g., natural disasters, pandemics, government restrictions).

10. Amendments to Terms

  • We reserve the right to update these Terms at any time. Continued use of our Website or Services constitutes acceptance of the updated Terms.

11. Governing Law & Jurisdiction

  • These Terms are governed by the laws of Dubai, UAE. Any disputes shall be resolved in the courts of Dubai, UAE.

12. Contact Information

For any questions regarding these Terms, please contact us at:

The Padel Getaway LLC
Dubai, UAE
Email: info@thepadelgetaway.com

 

By using our Website and Services, you acknowledge that you have read and understood these Terms & Conditions.

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