top of page
Layered Rock Pattern

Privacy Policy

Welcome to The Padel Getaway LLC. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, thepadelgetaway.com . It also outlines your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR).

​

​By using our Website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We collect the following types of personal data:

​

A. Information You Provide to Us:

  • Name, email address, phone number, and postal address when you book a padel retreat or contact us.

  • Payment details (processed securely through third-party payment providers).

  • Any other personal data you voluntarily provide, such as preferences for travel arrangements.

​

B. Information We Collect Automatically:

  • IP address, device type, browser type, and pages visited.

  • Cookies and tracking technologies to improve user experience.

  • Log data related to interactions with our Website.

​

C. Information from Third Parties:

  • Social media interactions if you engage with us on platforms like Instagram, Facebook, or LinkedIn.

  • Data from payment processors to verify transactions.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process bookings and provide travel services.

  • To communicate with you regarding bookings, promotions, and important updates.

  • To improve our Website and user experience.

  • To comply with legal obligations and enforce our terms and conditions.

  • To personalize marketing and advertising efforts (with consent where required).

4. Legal Basis for Processing Personal Data (GDPR Compliance)

Under GDPR, we process personal data based on the following legal bases:

  • Contractual Necessity: To fulfill our agreement with you when you book a trip.

  • Legitimate Interests: To improve our services and protect against fraud.

  • Consent: For marketing and non-essential cookies (you may withdraw consent at any time).

  • Legal Obligations: To comply with applicable laws.

5. How We Share Your Information

We do not sell or rent your personal data. However, we may share your data with:

  • Service Providers & Partners: Third-party payment processors, travel partners, and accommodation providers to facilitate your booking.

  • Legal Authorities: When required to comply with legal obligations or protect against fraud.

  • Marketing Partners: With your consent, we may share limited data with advertising platforms.

6. Data Storage & Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Data is stored on secure servers with encryption and access controls. However, no transmission over the internet is 100% secure, and we encourage caution when sharing personal information online.

7. Your Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have the following rights:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data under certain conditions.

  • Right to Restrict Processing: Limit how we use your data.

  • Right to Data Portability: Receive your data in a structured format.

  • Right to Object: Opt out of marketing communications.

  • Right to Withdraw Consent: Withdraw consent at any time when processing is based on consent.

To exercise these rights, contact us at info@thepadelgetaway.com.

8. Cookies & Tracking Technologies

We use cookies to improve your experience. You can manage your cookie preferences through your browser settings. Detailed information on how we use cookies can be found in our Cookie Policy.

9. Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

10. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by posting an updated version on our Website with a revised effective date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

The Padel Getaway
Dubai, UAE
Email: info@thepadelgetaway.com

​

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

bottom of page